Frequently asked questions

What makes Michael Angelo Shoes unique?

Michael Angelo Shoes are renowned for their exceptional craftsmanship, comfort,
and durability. Each pair is handcrafted with precision and designed to provide both
style and long-lasting wear.

Where are Michael Angelo Shoes made?

Our shoes are proudly crafted in India, blending traditional craftsmanship with
modern design techniques.

What materials are used in Michael Angelo Shoes?

We use high-quality materials, including premium leather, durable fabrics, and
comfortable soles, ensuring each pair meets our high standards of quality and comfort.

Can I still change my order?

If you want to change your order, please send us an email. We will see what is still possible.

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email and we will contact the shipping company.

Ordering and Shipping

How can I place an order?

You can place an order directly through our website. Simply select your preferred
shoe style, size, and color, add it to your cart, and proceed to checkout.

How do I change my account password?

What payment methods do you accept?

Do you offer international shipping?

Yes, we offer international shipping. Shipping charges and delivery times may vary
based on the destination.

Returns and Exchanges

What is your return policy?

We offer a hassle-free exchange policy. If you are not satisfied with your purchase,
you can exchange it within 02 days of delivery for an exchange, provided the approval
from our team and the shoes are unworn and in their original condition.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer service team at
8630879474 with your order details. They will guide you through the process.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer unless the return is due
to a defect or an error on our part.

Sizing and Fit

How do I determine my shoe size?

We provide a detailed size guide on our website to help you choose the right size. If
you're unsure, you can measure your foot and compare it to our size chart.

Do your shoes run true to size?

Yes, our shoes generally run true to size. However, we recommend referring to our
size guide for the most accurate fit.

Care and Maintenance

How do I care for my Michael Angelo Shoes?

To keep your shoes looking their best, we recommend regularly cleaning them with a
soft brush or cloth. Use a leather conditioner for leather shoes and avoid exposure to
excessive moisture.

Customer Service

How can I contact customer service?

You can reach our customer service team via email at [info@michaelangelo.in] or by
phone at 8630879474. We are available [11:00 AM to 06:00 PM] to assist you with any
queries.

Do you offer a warranty on your shoes?

Yes, Please contact our customer service team for more details